To our dear patients,
We are committed to providing exceptional patient care, and in the midst of the Coronavirus (COVID-19) outbreak, we want to provide you with as much information as possible about the procedures we will be following.
To this end, our team is frequently accessing guidelines from the Centers for Disease Control (CDC), the New York Department of Health, Executive Orders issued by Governor Cuomo and other agencies so we can continue to follow best practices and provide you with the most updated information.
We want to share several of the steps we are taking to keep you safe:
When Scheduling an Appointment
Our front office representatives will ask the following:
1) Are you are experiencing symptoms such as fever (higher than 100 degrees F);
2) Are you are experiencing shortness of breath, or cough;
3) Have you traveled to a region having cases of the Coronavirus (COVID-19) in the 14 days.
4) Have come into contact with a person confirmed to have COVID-19.
If you have any of the above symptoms or meet the above conditions, please call us at (212) 517-3300 to reschedule your appointment.
Entering the Facility
Manhattan County has issued a mandate requiring people to wear some kind of face-covering when at an essential business. Please be sure when coming to your appointment that you have a face mask on at all times.
When you are checking in for your appointment, our Intake Coordinators and Receptionists will be asking the above series of questions each time you arrive at a Allergy Experts facility. If necessary, we may take your temperature and you may need to be rescheduled.